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Performant Offers Electronic Document Submittal through Partnership with NantHealth | NaviNet
Performant Healthcare Solutions® (www.performanthealthcare.com)—the Medicaid Recovery Audit Contractor (RAC) for the New York State Office of the Medicaid Inspector General (NYS OMIG)—has teamed up with NantHealth | NaviNet to provide you with a secure online solution to receive document requests, review results letters and submit documents and appeals electronically. This new, automated process will help improve efficiencies and give you enhanced letter receipt and submission tracking.
NaviNet transforms provider communications by supplying real-time administrative information to improve provider office workflows, enabling you to spend more time with your patients. Visit NaviNet Learn for more information about NantHealth | NaviNet.
COMING SOON!
Responding to requests from Performant just got easier! With this new automated process, you will be able to complete the following workflows in the NaviNet portal:
- Review and respond to document requests
- Attach document requests
- Review result letters and download additional documents about your document request
- Sign up for email notifications alerting you of new documents requiring action directly from Performant
GET STARTED NOW
You must first register on the NaviNet portal to begin receiving electronic requests and enable electronic submissions from Performant. To register, visit register.navinet.net to access the online registration form and follow the prompts to set up a new account.
Once your registration has been processed, you will receive a notification from NaviNet with further instructions to access Performant. You can also check the status of your registration request at any time.
If you already have a NantHealth | NaviNet account, please select Performant from your health plan menu to get started. For additional information, go to NaviNet Learn and select “add a health plan to your office”. Existing users may choose live chat or open a case through the portal for questions or issues.
We want to ensure a positive experience as we transition to this new preferred electronic document exchange approach. If you have any questions or issues registering your account as a new user, please contact NaviNet Support at (888) 482-8057.